Frequently Asked Questions

How do I post an ad?

Posting an ad on dukaanye | دكانى is quick and easy! In top right click the 'Post Your Ad' button and fill up the form.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been approved.

How do I Remove my ad?

To delete an ad, please go to your "My Account"  page and click on 'My Listings' button then 'Delete' option

How do I edit my ad?

To edit an ad, please go to your  "My Account"  page and click on the 'My Listings' then "Edit " option.

I posted an ad but can't find it. How can I solve it?

  • You can keep track of your ads easily by logging in to your account and visiting your "My Account" page, and click on 'My Listings' button.

    Your ad may not be live due to one of the following reasons:

    • It may have it violated our posting rules - if your ad needs to be edited before it can be published.
    If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong contact details when you posted the ad. Try posting again or contact us. password?" link

Why has my ad been rejected?

All of the ads are manually approved- if your ad violates our posting rules it will be rejected.

How do I sign up for a user account on dukaanye | دكانى ?

Signing up for an account on dukaanye | دكانى is quick, easy and completely free! to sign up, please go to the 'Register' page and fill up the form.

How do I log in and log out of my account?

To log in to your account, simply go to the 'Log in' page and enter your email and password.

To log out of your account, simply click the 'Log out' option.

How do I change my account details?

To change the details on your account, log in to your account and go to your account's "My Account" page and click on the 'Account details'.

How can contact?

To start a chat, go to an ad and click the Chat option. This will open a private chat between you and the ad poster. Here also you can send email and make phone call.